Movie Mate Pro : 32-150 Inch 4K UHD Smart Projector

MovieMate Pro—the ultimate plug-and-play 4k UHD Smart Laser Projector that effortlessly combines cutting-edge technology with seamless connectivity, providing an unparalleled entertainment experience. FHD (1920 x 1080p) and 720p Versions are also available. It comes with built-in media, including popular applications like Netflix, Amazon Prime, and Disney, with the Google Play Store on board for installing your favorite apps (50,000+ compatible apps). MovieMate Pro is compatible with both iOS and Android devices, ensuring you can connect and stream with ease.

The Moviemate Gaming Bundle includes an HDMI 4K gaming stick with 50,000 pre-downloaded games suitable for kids aged 5 and up. It comes with two controllers, the Moviemate Pro projector, a remote, a user manual, and a power cord.

Q: Is MovieMate Pro a standalone device, or does it need to be connected to a phone?

 A: MovieMate Pro is a standalone device with its operating system Android 14.0, eliminating the need for a phone connection. However, to unlock its full potential and access a wide range of content, it requires a Wi-Fi/Internet connection. Additionally, MovieMate Pro offers the flexibility to connect your phone using AirPlay/Miracast if you prefer a more personalized streaming experience.

Q: How do I use MovieMate Pro?

A: Using MovieMate Pro is a breeze! It's a plug-and-play device with HDMI support, USB port, bluetooth and even a headphone jack for a personalized audio experience. Simply connect, power on, and enjoy your favorite content. For more details, refer to the user manual included with your purchase.

Q: What resolution options are available for the Moviemate Pro?

A: The Moviemate Pro is available in three versions, each offering different resolution options:

1.Moviemate 4K UHD:-Resolution: 3840 x 2160 pixels
-Screen Size: Up to 150 inches
-Brightness & Visuals: Enhanced brightness and clarity

2.Moviemate FHD:
-Resolution: 1920 x 1080 pixels (Full HD)
-Screen Size: Up to 150 inches
-Brightness & Visuals: Excellent brightness and clear visuals

3.Moviemate Mini HD:
-Resolution: 1280 x 720 pixels (HD)
-Screen Size: Up to 130 inches
-Brightness & Visuals: Good brightness and visuals

Q: What’s the difference between the 4K, UHD, and Mini HD models?

A: The primary differences between the Moviemate 4K, UHD, and Mini HD models lie in their picture quality, resolution, and screen size capabilities:

-Picture Quality & Resolution:- The Moviemate 4K offers the highest resolution (3840 x 2160 pixels), delivering the sharpest and most detailed visuals.
- The Moviemate UHD provides a Full HD resolution (1920 x 1080 pixels) with excellent clarity.
- The Moviemate Mini HD features a 720p resolution (1280 x 720 pixels), suitable for smaller screens with good picture quality.

-Screen Size:- The Moviemate 4K and UHD models support screen sizes of up to 150 inches, making them ideal for larger viewing areas.
- The Moviemate Mini HD supports screen sizes of up to 130 inches.

All models are equipped with Android 14, built-in media support, and access to the Google Play Store, with over 50,000 compatible apps available for download. The Moviemate 4K and UHD models offer more brightness and clearer visuals, making them perfect for a premium viewing experience.

Q: Screen Size?

 A: Auto screen adjustment up to 150 inches for a customizable viewing experience. The screen is adjustable from 32 inches to 150 inches according to your preference.

Q: Does MovieMate Pro come with a warranty?

A: Yes, MovieMate Pro is backed by a two-year replacement warranty. We stand by the quality of our product, and if you encounter any issues within the first two years of purchase, we will replace your MovieMate Pro unit. For warranty inquiries or to initiate a replacement, please contact our customer support at support@shopmoviemate.com.

Q: Can it be connected to external speakers?

A: Yes, even though MovieMate Pro has its own speakers, you can connect it to external speakers either using Bluetooth or an auxiliary 3.5mm cable.

Q.How can I track my order?

A: You can track your order using the 'Track Your Order' page on our website. Simply enter your order number and email address. Tracking information is always emailed to you after your order has been shipped.

Q.What is the shipping process for MovieMate Pro?

A. MovieMate Pro is currently shipped to The United Kingdom, United States, Canada, The Netherlands, Italy, Greece, Croatia, Norway, Sweden, Switzerland, Qatar, Luxembourg, Iceland, Spain, France, Australia, UAE, Brazil, New Zealand, Switzerland, Germany, Denmark, Poland, Finland, Ireland, Austria, South Africa, Belgium, Hungary, Turkey, Monaco, and Albania.

Orders placed before 12:00 pm (GMT) during business days (Monday to Friday) will be dispatched on the same day. Orders placed on Saturday and Sunday will be dispatched the following Monday.

Shipping times and costs vary based on your location and the selected shipping method. For detailed information, please visit our Shipping page.

Q: Do I need to pay customs tax?

A: At MovieMate Pro, we strive to offer you a hassle-free experience, so the price you pay is all tax-inclusive, and you won't need to pay any custom duties or additional fees.

Q: How can I initiate a return?

 A: If you're not satisfied with your MovieMate Pro, you can initiate a return within 30 days of purchase. Ensure the item is in unused condition and in its original packaging. Contact our customer support at support@shopmoviemate.com with your order number and reason for the return. For more details, refer to our Returns Policy.

Q: How can I contact MovieMate Pro for support?

A: We love hearing from our customers! You can reach out to us via email at support@shopmoviemate.com. Our dedicated team is available from Monday to Friday, 9:00 AM to 5:00 PM GMT. For additional assistance, connect with us on Instagram and Facebook.

Video

Product Name	Movie Mate Pro
Model Number	MMPRO4KS32
Resolution	3840 x 2160 4K UHD
Brightness	Adjustable Up to 1600 ANSI Lumen
Contrast Ratio	30000:1
Color Temperature	8000K ±10%
Aspect Ratio	16:9
Throw Ratio	1:1
Screen Size	Adjustable from 32 to 150 inches
Projection Distance	0.5 to 4 meters
Keystone Correction	Automatic
Lamp Type	Dual Laser and LED
Bulb Life	100,000 hours / 2 Year Replacement

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Audio 

Built-in Speaker	11W surround sound for an immersive audio experience
Bluetooth Audio	Supports Bluetooth 5.0 connection for external speakers
Audio File Support	MP3, WMA, ACC. WAV
Audio Jack	3.5mm for connecting external sound or headphones

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Smart Service & Connectivity

Operating System	Android 14.0 with access to the Google Play Store and over 50,000 compatible apps.
CPU	MediaTek MT5896 High Performance Quad Core
GPU	Mali-G31, supports OpenGL ES 3.2, Vulkan 1.1, and OpenCL 2.0
Buffer Memory (RAM)	4GB
Storage (ROM)	128GB ROM for seamless streaming and storage
Wi-Fi	AW869A -- Dual band Wi-Fi 6
HDMI Support	Yes
Bluetooth	Bluetooth 5.0
Screen Mirroring	Airplay, Screen Mirroring
Built-in Apps	Netflix, Amazon Prime, Disney+, YouTube, Google Play Store and more.
Automatic Picture Correction	Automatic vertical and horizontal adjustments for a perfect picture.
Video File Support	Full-format decoding including HEVC/VP9/AVS2/AVC 4K@30fps and MPEG1/MPEG2/AV1 1080p/60fps
Image File Support	JPG, BMP, PNG with image scaling
Warranty	2-year replacement warranty

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Smart Features

Compatibility	Compatible with iPhone, Android, iOS devices, MacBook, Windows laptops, Xbox, Nintendo, PlayStation.
Language Support	Supports multiple languages, including English, Spanish, French, German, Italian, Portuguese, Japanese, Korean, Russian, Arabic, Dutch, Turkish, Swedish, Danish, Norwegian, Finnish, Polish, Czech, Hungarian, Greek, Hebrew, Thai, Indonesian, Malay, Vietnamese, and over 250 additional languages.
Adjustment Mode	Manual and Auto focus
Operation Mode	Button panel and remote control
Projection Modes	Rotate Front, Rotate Rear, Rotate Ceiling, Rotate Rear Ceiling
Power Indicator Light	LED (red when powered off, blue when turned on)

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Accessibility

Interface	USB: 1 x USB HDMI: 1 x HDMI Audio Out: 1 x 3.5mm Power Input: 1 x AC
Remote Control	Infrared remote controller
Key Control	Power button

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Power and Eco Solution

Overall Power Consumption	30W
Standby Power Consumption	0.5W
Operating Voltage	AC90-260V / 50-60Hz
Eco-Friendly Design	Energy-efficient LED lamp

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Weight

Product Weight

1.1 kg (2.4 lbs)

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In the Box

Whats included

Movie Mate Pro UHD Projector Quick Start Guide Power Cord Remote Control Warranty Card

Introducing the Moviemate Gaming Bundle—the ultimate entertainment package for family fun! This bundle includes the Moviemate Pro projector, paired with a powerful 4K gaming stick preloaded with 50,000 retro classic games. Suitable for kids aged 5 and up, the gaming stick supports 9 different emulators, giving you access to a vast library of timeless favorites.

Simply connect the 4K gaming stick to the Moviemate Pro projector and dive into hours of gaming nostalgia. With two included controllers, you can enjoy multiplayer action right out of the box. The bundle also comes with a remote, user manual, and power cord, making setup a breeze.

Whether you're looking to relive the classics or introduce a new generation to retro gaming, the Moviemate Gaming Bundle is your all-in-one solution for endless entertainment!

Support for Downloading Games Yourself:

1. Download the game file.
2. Connect the TF card to your computer using a card reader.
3. Copy the game files to the corresponding folder (named after the emulator).
4. Insert the card into the game console, connect the console, and turn it on.
5. Find your game and start playing (you can use the search function).

Note: To avoid damaging the source files due to incorrect download steps, we strongly recommend backing up all files on the memory card to your computer before downloading any new games. This way, even if the download process encounters issues, you can format the memory card and restore the original files.

Specifications:

• 2.4G Wireless Controller: Supports up to 4 players simultaneously
• Resolution: 4K HDMI
• Memory: 64GB
• Preloaded Games: 52,000 (with the ability to download more)
• Supporting Emulators: 9 preinstalled
• Game Type: Retro classic

What's Included: Moviemate Projector

• Moviemate Pro Projector
• Remote Control
• User Manual
• Power Cord

What's Included: Moviemate Gaming Bundle

• Moviemate Pro Projector
• 4K Gaming Stick (preloaded with 50,000 retro classic games)
• Two Wireless Controllers
• Remote Control
• User Manual
• Power Cord
• TF Card (64GB, preinstalled in gaming stick)

Please note batteries for wireless controllers are not included due to shipping protocols.

Shipping Information for Movie Mate

At Movie Mate, we strive to ensure that your projector reaches you promptly and securely. Here's everything you need to know about our shipping process:

Dispatch Time: All orders placed before 12:00 pm (GMT) will be dispatched on the same day. Orders placed after this time will be dispatched the next business day.

Shipping Destinations: We currently ship to The United Kingdom, United States, Canada, The Netherlands, Italy, Greece, Croatia, Norway, Sweden, Switzerland, Qatar, Luxembourg, Iceland, Spain, France, Australia, UAE, Brazil, New Zealand, Switzerland, Germany, Denmark, Poland, Finland, Ireland, Austria, South Africa, Belgium, Czech Republic, Romania, Slovenia, Slovakia, Hungary, Turkey, Monaco, Indonesia, Japan, Sri Lanka and Albania

Shipping Times:

Canada:
- Standard Shipping: 4-7 business days
- Express Shipping: 2-4 business days

US:
- Standard Shipping: 4-7 business days
- Express Shipping: 2-4 business days

United Kingdom and Ireland:
- Standard Shipping: 4-7 business days
- Express Shipping: 1-4 business days

Australia & New Zealand:
- Standard Shipping: 4-7 business days
- Express Shipping: 2-4 business days

The Netherlands, Italy, Greece, Croatia, Norway, Sweden, Switzerland:
- Standard Shipping: 4-7 business days
- Express Shipping: 2-4 business days

Luxembourg, Iceland, Spain, France,  Germany, Denmark, Poland and Finland:
- Standard Shipping: 4-7 business days
- Express Shipping: 2-4 business days

Qatar & UAE:
- Standard Shipping: 4-7 business days
- Express Shipping: 2-4 business days

Brazil:
- Standard Shipping: 4-7 business days
- Express Shipping: 2-4 business days

Rest of World:
- Standard Shipping: 4-10 business days
- Express Shipping: 4-7 business days

Shipping Cost: We offer competitive shipping rates based on your location and the selected shipping method. The shipping cost will be calculated at checkout.

Tracking Your Order: Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. Use this tracking number to monitor the real-time status and location of your shipment.

Important Notes:

- Shipping times are estimates and may vary due to factors beyond our control, such as customs processing.
- Express shipping is available for faster delivery if you need your projector sooner.
- Please provide accurate shipping details to ensure smooth delivery.
- For any specific shipping inquiries or assistance, feel free to contact our customer support at support@shopmoviemate.com.

Thank you for choosing Movie Mate! We aim to make your shopping experience as enjoyable as possible. If you have any further questions, please don't hesitate to get in touch.

Return Policy for Movie Mate

At Movie Mate, your satisfaction with our projectors is our top priority. If, for any reason, you are not delighted with your purchase, we provide a hassle-free return policy. Here are the details:

Return Period: You have 30 days from the date of purchase to initiate a return.

Conditions for Returns: To qualify for a return, your item must be in unused condition and in the original packaging. Please ensure that you retain the original receipt as proof of purchase.

Initiating a Return: To start a return, kindly email us at support@shopmoviemate.com with your order number and the reason for the return. Our customer support team will assist you throughout the process.

Shipping Your Return: You are responsible for covering the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from your refund.

Refund Process: Upon receiving and inspecting your return, we will send you an email to confirm its arrival. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment.


Please note: We are unable to accept any returns for products purchased during this promotional period. The discounted prices and special offers associated with the sale are provided with the understanding that all sales are final.

Contact Us: For any inquiries or concerns regarding our return policy, please contact us at support@shopmoviemate.com.

Thank you for choosing Movie Mate! We aim to ensure your shopping experience is enjoyable and stress-free. If you have any further questions, please don't hesitate to get in touch.

Warranty Information

Two-Year Replacement Warranty

At MovieMate, we stand behind the quality of our products. That's why we offer a comprehensive two-year replacement warranty on all of our 4K and HD smart projectors with built-in media. We want you to enjoy your MovieMate experience with complete peace of mind.

What’s Covered

• Replacement Coverage: If your MovieMate projector experiences any defects in materials or workmanship within two years of purchase, we will replace it at no additional cost.
• Free Shipping: We will cover the shipping costs for the return of the defective product and the delivery of the replacement.

What’s Not Covered

• Accidental Damage: Damage caused by misuse, accidents, or unauthorized repairs is not covered by the warranty.
• Normal Wear and Tear: Wear and tear that naturally occurs from regular use is not included in the warranty.
• Exclusions: Warranty does not cover damages resulting from natural disasters, power surges, or other external factors beyond our control.

How to Make a Warranty Claim

1. Contact Us: Reach out to our customer service team at support@shopmoviemate.com Provide your order number, a description of the issue, and any relevant photos if possible.

2. Return Instructions: Our team will guide you through the return process, including shipping instructions and any necessary documentation.

3. Replacement Processing: Once we receive and inspect the defective product, we will process your replacement and send it to you promptly.

Customer Support

Our dedicated customer support team is here to assist you with any questions or concerns you may have about our warranty. Don’t hesitate to contact us for support or further information.

Thank you for choosing MovieMate. We’re committed to ensuring you have an exceptional experience with our products.

Warm regards,
The MovieMate Team

We value connecting with our Movie Mate community! If you have any inquiries, concerns, or simply want to say hello, please feel free to reach out. For expedited assistance, please include your order number.

Here's how you can contact Movie Mate:

Email: For general inquiries and support, please email us at support@shopmoviemate.com

We strive to respond to all emails within 24-48 hours during our business hours.

Business Hours: Our dedicated team is available to assist you from Monday to Friday, 9:00 AM to 5:00 PM GMT.

Social Media: Stay updated on the latest news, promotions, and be part of the Movie Mate community by connecting with us on Instagram and Facebook. You can also message us on these platforms for any questions. Remember to include your order number for faster assistance.

Order Number: If you have an existing order, please include your order number in your communication. This allows us to provide you with faster and more personalized assistance.

We are committed to delivering exceptional service. Your satisfaction is our priority, and we value your feedback.

Thank you for choosing Movie Mate!