Returns
Return Policy for Movie Mate
At Movie Mate, your satisfaction with our projectors is our top priority. If, for any reason, you are not delighted with your purchase, we provide a hassle-free return policy. Here are the details:
Return Period: You have 30 days from the date of purchase to initiate a return.
Conditions for Returns: To qualify for a return, your item must be in unused condition and in the original packaging. Please ensure that you retain the original receipt as proof of purchase.
Initiating a Return: To start a return, kindly email us at support@shopmoviemate.com with your order number and the reason for the return. Our customer support team will assist you throughout the process.
Shipping Your Return: You are responsible for covering the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from your refund.
Refund Process: Upon receiving and inspecting your return, we will send you an email to confirm its arrival. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment.
Please note: We are unable to accept any returns for products purchased during this promotional period. The discounted prices and special offers associated with the sale are provided with the understanding that all sales are final.
Contact Us: For any inquiries or concerns regarding our return policy, please contact us at support@shopmoviemate.com.
Thank you for choosing Movie Mate! We aim to ensure your shopping experience is enjoyable and stress-free. If you have any further questions, please don't hesitate to get in touch.
At Movie Mate, your satisfaction with our projectors is our top priority. If, for any reason, you are not delighted with your purchase, we provide a hassle-free return policy. Here are the details:
Return Period: You have 30 days from the date of purchase to initiate a return.
Conditions for Returns: To qualify for a return, your item must be in unused condition and in the original packaging. Please ensure that you retain the original receipt as proof of purchase.
Initiating a Return: To start a return, kindly email us at support@shopmoviemate.com with your order number and the reason for the return. Our customer support team will assist you throughout the process.
Shipping Your Return: You are responsible for covering the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from your refund.
Refund Process: Upon receiving and inspecting your return, we will send you an email to confirm its arrival. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment.
Please note: We are unable to accept any returns for products purchased during this promotional period. The discounted prices and special offers associated with the sale are provided with the understanding that all sales are final.
Contact Us: For any inquiries or concerns regarding our return policy, please contact us at support@shopmoviemate.com.
Thank you for choosing Movie Mate! We aim to ensure your shopping experience is enjoyable and stress-free. If you have any further questions, please don't hesitate to get in touch.